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Ford Certified Master Technician

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Job Description - Ford Certified Master Technician



Ford Certified Master Technician
Location: 1025 Main St, Holyoke, MA 01040
Schedule: Monday–Friday | Flexible daytime hours | No nights or weekends


Marcotte Ford, a proud family-owned dealership in Holyoke, is seeking a Ford Certified Master Technician to join our team. Work in our state-of-the-art Service Facility with the latest tools and technology, and be part of a supportive, professional team environment where your expertise is valued and your career can grow.


At Marcotte, we’re more than just a dealership—we’re a community partner. From sponsoring local events to supporting schools and organizations, we take pride in giving back to the city that has supported us for generations.


Compensation & Benefits:



  • Competitive Pay: Starting at $85,000+ annually, based on experience

  • Weekly pay

  • Health, Group Life, Dental, & Vision Insurance

  • Voluntary additional life, LTD & Accident Insurance

  • 401(k) with Company Match

  • Paid Time Off & Paid Holidays

  • Employee Discounts

  • Paid Training

  • Milestone Anniversaries recognized and celebrated

  • Climate-controlled shop for year-round comfort


Responsibilities:



  • Perform diagnostics, maintenance, and repairs on advanced automotive systems, including:


    • Engine & transmission

    • Electrical & fuel systems

    • Steering, alignment, and suspension

    • Brakes & air conditioning

    • Advanced Driver Assistance Systems (ADAS)


  • Accurately complete work as outlined on repair orders in a timely manner

  • Use diagnostic tools and service equipment to test and repair components and systems

  • Perform warranty repairs to manufacturer standards

  • Test-drive vehicles to verify work performed

  • Communicate with Service Advisors to ensure customers are informed about vehicle needs and timelines

  • Maintain a clean, safe, and organized work area


What We’re Looking For:



  • Ford Certified Master Technician (Senior Master preferred)

  • 5+ years of professional automotive technician experience

  • Minimum 2 years Ford-specific experience

  • Minimum 2 years transmission repair experience

  • Strong diagnostic skills with the ability to operate electronic service equipment

  • Positive, team-oriented attitude with a focus on customer service

  • Detail-oriented and committed to quality workmanship

  • Ability to thrive in a dynamic, fast-paced environment

  • Basic computer skills

  • Must supply own tools

  • Valid Driver’s License with a clean driving record

  • Reliability and willingness to continuously learn and adapt to new vehicle technologies




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About the Company

Marcotte Ford Sales

Join the Marcotte Ford Team and become part of the Marcotte Ford Family!! We are a family owned and operated Ford Dealership with 100+ employees! We are excited...

Read more about the company

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