Ford Certified Master Technician

Ford Certified Master Technician
Location: 1025 Main St, Holyoke, MA 01040
Schedule: Monday–Friday | Flexible daytime hours | No nights or weekends

Marcotte Ford, a proud family-owned dealership in Holyoke, is seeking a Ford Certified Master Technician to join our team. Work in our state-of-the-art Service Facility with the latest tools and technology, and be part of a supportive, professional team environment where your expertise is valued and your career can grow.

At Marcotte, we’re more than just a dealership—we’re a community partner. From sponsoring local events to supporting schools and organizations, we take pride in giving back to the city that has supported us for generations.

Compensation & Benefits:

• Competitive Pay: Starting at $85,000+ annually, based on experience


• Weekly pay


• Health, Group Life, Dental, & Vision Insurance


• Voluntary additional life, LTD & Accident Insurance


• 401(k) with Company Match


• Paid Time Off & Paid Holidays


• Employee Discounts


• Paid Training


• Milestone Anniversaries recognized and celebrated


• Climate-controlled shop for year-round comfort

Responsibilities:

• Perform diagnostics, maintenance, and repairs on advanced automotive systems, including:




• Engine & transmission


• Electrical & fuel systems


• Steering, alignment, and suspension


• Brakes & air conditioning


• Advanced Driver Assistance Systems (ADAS)




• Accurately complete work as outlined on repair orders in a timely manner


• Use diagnostic tools and service equipment to test and repair components and systems


• Perform warranty repairs to manufacturer standards


• Test-drive vehicles to verify work performed


• Communicate with Service Advisors to ensure customers are informed about vehicle needs and timelines


• Maintain a clean, safe, and organized work area

What We’re Looking For:

• Ford Certified Master Technician (Senior Master preferred)


• 5+ years of professional automotive technician experience


• Minimum 2 years Ford-specific experience


• Minimum 2 years transmission repair experience


• Strong diagnostic skills with the ability to operate electronic service equipment


• Positive, team-oriented attitude with a focus on customer service


• Detail-oriented and committed to quality workmanship


• Ability to thrive in a dynamic, fast-paced environment


• Basic computer skills


• Must supply own tools


• Valid Driver’s License with a clean driving record


• Reliability and willingness to continuously learn and adapt to new vehicle technologies