Ford Parts Counterperson

Parts Counterperson – Family-Owned Dealership | Acton, MA

Acton Ford is looking for an experienced, energetic Parts Counterperson to join our busy and growing parts department.
We’ve proudly served our community for over 30 years, earning a loyal customer base and a reputation for doing things the right way — no corporate runaround, just honest work and respect for our employees and customers alike.

If you’re a seasoned professional who’s ready to leave behind big-dealer politics and put your experience to work in an environment where you’re valued, supported, and respected, we’d love to meet you.

What We Offer

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  Competitive hourly pay with overtime and monthly sales bonuses

  
  


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  No evening hours, rotating Saturdays, and never on Sundays

  
  


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  Comprehensive medical, dental, and vision coverage

  
  


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  Basic life insurance and 401(k) with company participation

  
  


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  Paid vacation and sick time

  
  


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  Employee discounts on parts and service

  
  

What You’ll Do

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  Assist retail, wholesale, and internal customers with parts sales and inquiries

  
  


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  Utilize electronic parts catalogs and manufacturer systems to identify and source correct parts

  
  


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  Work with the Parts Manager to locate and order parts not currently in stock

  
  


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  Process special orders and track delivery timelines

  
  


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  Keep customers informed on order status and notify them when parts arrive

  
  


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  Maintain accurate invoices and paperwork for all transactions

  
  


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  Support fellow counter and stock staff as needed

  
  


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  Communicate clearly and professionally with both staff and customers

  
  


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  Follow all company safety and compliance policies

  
  

What We’re Looking For

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  High school diploma or equivalent required

  
  


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  Automotive parts experience strongly preferred

  
  


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  Strong computer proficiency and comfort with electronic cataloging systems (CDK or similar platforms a plus)

  
  


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  Knowledge of vehicle systems and components to accurately identify and match parts

  
  


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  Friendly, customer-focused personality with excellent communication skills

  
  


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  Ability to stay organized in a fast-paced environment

  
  


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  Professional appearance and solid work ethic

  
  


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  Valid driver’s license and good driving record

  
  


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  Ability to lift up to 50 lbs. to shoulder height

  
  

Join a dealership that’s built its success on people, not pressure.
If you take pride in your work and want to be part of a team that feels like family, apply today