Ford Senior Master Technician

Ford Senior Master Technician
Location: Rusty Wallace Ford – Dandridge, TN

About Us

At Rusty Wallace Ford, we’ve proudly served East Tennessee for years with a strong commitment to transparency, expert service, and community values. As a family-owned dealership, we’ve built a reputation for putting people first — customers and employees alike. Our team environment supports continued growth and rewards those who take pride in doing things the right way.

Job Type & Schedule

Job Type: Full-time
Schedule: 8-hour shifts, Monday through Friday (no Saturdays)

Work Requirements:

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  Commute Requirement: Must be able to commute to Dandridge, TN

  
  


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  Location: On-site role

  
  

Position Overview

We are in search of a Ford Senior Master Automotive Technician with deep diagnostic ability and hands-on leadership experience. You’ll play a critical role in our shop’s performance — handling complex repairs, mentoring team members, and maintaining the high standards our customers expect. If you're an expert tech who’s ready to lead by example and take your career further, this is the opportunity you’ve been looking for.

What You’ll Do

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  Diagnose and resolve high-level issues across all major vehicle systems (engine, transmission, electrical, brakes, HVAC, etc.)

  
  


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  Execute in-depth inspections and communicate service recommendations clearly

  
  


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  Leverage Ford diagnostic systems and repair resources for efficient troubleshooting

  
  


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  Maintain detailed service records and accurate documentation in repair orders

  
  


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  Coordinate with fellow technicians and service advisors to maintain shop efficiency

  
  


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  Train and mentor junior or apprentice techs on best practices and OEM procedures

  
  


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  Uphold all safety, environmental, and manufacturer standards in daily work

  
  

Qualifications

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  Certified Ford Senior Master Technician (required)

  
  


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  5+ years working in a franchised dealership service department

  
  


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  Advanced knowledge of Ford diagnostic tools, systems, and service protocols

  
  


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  Capable of handling complex drivability and electrical issues independently

  
  


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  Valid driver’s license and clean driving record

  
  


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  Strong communicator with excellent time management and team skills

  
  


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  High attention to detail and pride in workmanship

  
  

Why Work at Rusty Wallace Ford

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  Positive, experienced team that values professionalism and performance

  
  


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  Zero-pressure culture focused on quality work, not rushing ROs

  
  


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  Manufacturer-backed training and advancement paths

  
  


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  No weekend work! Enjoy your Saturdays

  
  

Benefits

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  Competitive compensation based on experience and certification level

  
  


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  Medical, dental, and vision insurance options

  
  


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  Paid vacation and holidays

  
  


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  401(k) retirement plan

  
  


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  Employee vehicle purchase discounts

  
  


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  Career advancement and leadership opportunities

  
  

Equal Opportunity Statement

Rusty Wallace Ford is proud to be an equal opportunity employer. We do not tolerate discrimination based on race, gender, religion, national origin, age, disability, veteran status, sexual orientation, or any other protected status. We are committed to fostering a respectful, inclusive, and growth-oriented workplace for all team members.