Ford Service Drive Manager

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Vancouver. We are looking for a Service Drive Manager to join and lead our team. At Kendall Ford Vancouver, our Service Department is a fast-paced environment serving clients throughout the community. Successful candidate will have the required experience, a history of superior CSI, the proven ability to expand department sales, commitment to department safety and loss control, and the ability to motivate staff and assist with all department processes.

Some of the benefits of working with Kendall are:

• Competitive pay plan
• Relocation packages
• Monthly and yearly bonus opportunities
• Support from multiple dealerships and Service Managers within the Kendall family
• Competitive paid time off
• Quarterly fixed ops meetings company wide
• Career path development opportunities
• Shop Production Manager on-site
• Large loyal customer base
• Experienced service advisors
• Clean and safe shop
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan w/ Fidelity
• Accident and Illness supplemental plans

This is not an entry level position. Qualified candidates will have 2+ years work experience in a large shop or dealership setting including previous management experience. Preference will be given to those with Ford specific experience. The required schedule will include evenings and weekends; extended work hours will often be required without advanced notice to support the team and department. A valid driver license and good driving record is required.

As Service Manager, you will plan, organize and control service department operations to meet dealership goals and manufacturer requirements which will include, supervise department employees, ensure company policy and procedures are followed, review and control operational expenses, and resolve customer concerns. You will be working directly with service department staff to ensure shop productivity and department growth. Additionally, you will ensure proper warranty procedures, billing and collections, and develop, supervise, and review marketing efforts for the department.

Work is primarily performed indoors with some exposure to the outdoors; indoors work spending the majority of shift working on PCs and using telephone systems. Occasional travel to out-of-town events required. Carrying and lifting occasionally required up to 20lbs.

Join Kendall Auto Group and START SOMETHING GREAT! 

 This is not an entry level position. Qualified candidates will have 2+ years work experience in a large shop or dealership setting including previous management experience. Preference will be given to those with Ford specific experience. The required schedule will include evenings and weekends; extended work hours will often be required without advanced notice to support the team and department. A valid driver license and good driving record is required.