Forecasting Manager II, Selling Partner Support

DESCRIPTION

This position will lead the development of forecasts to predict volume demand from external and internal customers and support mechanisms to meet forecast accuracy targets and ongoing changes in customer need.

Selling Partner Services is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon's millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.

The Selling Partner Support (SP-Support) team within Selling Partner Services handles the majority of support interactions with Selling Partners (Sellers, Vendors, and Brand Owners), but also work with many other teams across Selling Partner Services and other Amazon teams to collectively solve Selling Partner issues. This role will work closely with other analytics, science, data engineering, capacity planning, product and program teams across Amazon to develop volume demand forecasts which are used by downstream teams to plan staffing, cost, and root cause resolution approaches. The Forecasting Manager will demonstrate ownership of forecasting strategies and efficiencies to maximize forecast accuracy and speed to deliver. This individual will produce and analyze weekly metrics and be involved with all aspects of inventory planning and operational costs. The ideal candidate for this role should be:

* Self-starter who understands the current and future business needs by working closely with stakeholders to recognize their needs and requirements.* Experienced forecasting manager who will develop long-term forecasts while understanding underlying volume drivers and trends.* Leader with hands-on experience who shares deep domain/process expertise across own team.* Proactively identify problems with significant business impact; facilitate analysis to identify problems and opportunities.* Fearless but thoughtful in their pursuit of results and thrive in a high energy environment where tactical and strategic activities are expected to be driven in parallel.* Set and articulate expectations around leadership behavior for team; model behavior that exemplifies Amazon Leadership Principles.

We are open to hiring candidates to work out of the following location:

Seattle, WA, USA

Please contact the Hiring Manager to learn more.

BASIC QUALIFICATIONS

* Bachelor's Degree in a quantitative field (engineering, economics, mathematics, statistics)* 4+ years of professional experience in analytics, statistics, consulting or program / project management.* Proficient in Microsoft Excel (data manipulation, macros, charts and pivot tables) and comfortable in analyzing large data sets.* Ability to work efficiently in a dynamic and ambiguous environment by combining analytical rigor and judgment.* Excellent communication (verbal and written) skills and an ability to present and clearly communicate complex data, derive business insights and findings to non-experts.* Experience using SQL to pull data from a database.

PREFERRED QUALIFICATIONS

* Master's degree in Predictive Analytics, Business, Statistics, Economics, Mathematics or related field.* Working knowledge of SQL or other analytical tools (R or Python) for conducting data analysis.* Professional experience in forecasting or demand and supply planning.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

BASIC QUALIFICATIONS

* 3+ years of program or project management experience* Experience using data and metrics to determine and drive improvements* Experience working cross functionally with tech and non-tech teams

PREFERRED QUALIFICATIONS

* 3+ years of driving end to end delivery, and communicating results to senior leadership experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,300/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
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