Foreman, Distribution

Highlights of the job

EPCOR is hiring a full-time Distribution Foreman for our Central Operations in El Mirage.

We’re looking for a motivated and experienced Distribution Foreman to lead teams responsible for maintaining and improving our water distribution systems. In this role, you’ll oversee field crews, ensure safety and quality standards, and help drive operational excellence through coaching, coordination, and performance monitoring. If you’re a hands-on leader with strong technical knowledge and a passion for public service, we’d love to hear from you. This is your chance to make a real impact in your community while growing your career in a supportive, team-oriented environment. Apply today!

Provides first-line supervision over employees involved in installing, maintaining, and repairing water mains and services.  Work involves supervising two or three service repair crews consisting of a Utility Worker IV and two Utility Workers/Trainees; supervising a single crew engaged in heavy maintenance and new construction projects; supervising a pool of Utility Workers engaged in specialty functions such as valve exercising, valve shutdowns, meter replacements, and utility locates; or supervising several small hydrant repair crews and tapping crews. Work is performed under the general supervision of the Operations Distribution Supervisor who reviews work by making site visits and analyzing job reports.

What you’d be responsible for

• Supervises the work of crews engaged in installing, cleaning, moving, replacing or repairing water mains, fire hydrants, valves, meter replacements, and service lines of various sizes, or supervising crews engaged in special operations; wastewater collection systems mains, services, manholes, and odor issues.
• Oversees the Meter Reader and Field Service Representative workgroups, provides training and coaching, and monitors daily performance and completion of work by staff.
• Maintains phone contact with utility workers and arranges for the delivery of materials and equipment to job sites.
• Directs barricading and traffic control where a water main break or service leak occurs in the right-of-way and roadway.
• Monitors daily FSR activities to assure completion of customer/system generated field service orders and completed within reasonable time.
• Monitor FSR reports for inconsistent service order notation, repetitive service order completion and improper routing of daily workload.
• Reviews and analyze Meter Reader and Field Service Representative reports, ensures continuous accountability and accuracy, implements adjustments and changes as needed, develop and maintains performance and productivity reports.
• Monitors crew activities to ensure that safety and water quality policies are followed.
• Contacts property owners, contractors, utility company employees, and other City departments to coordinate the completion of service requests or to resolve problems.
• Coordinates the daily use of equipment.
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Oversees and coordinates the daily operations of the assigned team.
• Performs the more technical and complex tasks of the assigned area.
• Promotes employee personal development by training team members.
• Performs other work as required.
• Supervises the work of crews engaged in installing, cleaning, moving, replacing or repairing water mains, fire hydrants, valves, meter replacements, and service lines of various sizes, or supervising crews engaged in special operations.
• Maintains phone contact with Utility Workers and arranges for the delivery of materials and equipment to work sites
• Directs barricading and traffic control where a water main break or service leak occurs in the right-of-way and roadway.
• Monitors crew activities to ensure that safety and water quality policies are followed.
• Contact property owners, contractors, utility company employees, and other City departments to coordinate the completion of service requests or to resolve problems.
• Coordinates the daily use of equipment.  Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Performs other work as required.

What’s required to be successful

Methods, materials, tools and equipment used in constructing, maintaining, and repairing water distribution systems.  Hazards of water distribution system work and safety measures to be observed, including trench safety, hard hat, safety vest policies and Disinfection procedures. Assures that employees have and use the required PPEs.

Perform a broad range of supervisory responsibilities over others.  Work cooperatively with other Company employees.  Observe people's behavior to determine compliance with prescribed operating and safety standards.  Communicate orally with co-workers, customers, or the public in a face-to-face, one-to-one setting or by using a telephone.  Comprehend and make inferences from written material.  Produce written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar.  Retrieve data or information from a terminal, PC, or other keyboard device on the VxCIS customer service request system to plan and schedule work activities.  Read and use graphic instructions such as quarter-section maps in the GIS System.

Minimum Requirements:

• Valid AZ Driver’s license with a good driving record.
• Six (6) years of qualifying work experience in all phases of water distribution operation and maintenance.
• Minimum of three (3) years’ experience as a lead person with supervisory responsibilities, including performance evaluation and staff development
• High school diploma or equivalent.
• ADEQ Grade 4 Water Distribution certification required.
• Must possess and maintain a valid Arizona Class D driver license.
• Class A CDL license is preferred. 

Other important facts about this job

This position is subject to callback, overtime and weekend/holiday emergency call outs and call duty.  There are periods of continuous stooping, bending, walking, shoveling and sweeping.  May be exposed to insects, animals, reptiles, dust, pollen, chemicals, water and sewage.  Must be able to tolerate extreme heat.

As an EPCOR employee, you will enjoy a variety of benefits such as a competitive salary, an incentive award program, an excellent benefit package including medical, dental, vision and other insurance coverage, retirement plan with substantial company contribution, generous time-off schedules, training opportunities, tuition reimbursement, and certification support. We’ve been voted as a Best Places to Work employer and we value the safety of each of our team members through our robust safety training and celebration of safety milestones.

Headquartered in Glendale, EPCOR USA owns, operates and builds water, wastewater and natural gas infrastructure and is among the largest private water utilities in the Southwest. EPCOR USA is an indirect, wholly owned subsidiary of EPCOR Utilities Inc. We invest in and look after our communities and the environment. We’re proud of the work we do and the people we hire to do it.

EPCOR USA INC is an equal opportunity employer. We're committed to fostering a respectful, supportive, and inclusive workplace that recognizes and values the unique perspectives, experiences, and backgrounds of all individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age and legally entitled to work in the United States.
• If you are considered for the position, clearance on all applicable background checks (including criminal, driving, and educational) and professional reference checks is required.
• Clearance on pre-employment drug testing will be required.