Fountain Attendant

Position Summary: Provides friendly and efficient customer service to guests according to established Marketplace policies and service standards. 

Job Title: Fountain Attendant 

Department: Food & Beverage 

Reports to: Asst. Shift Manager Marketplace 

FLSA Designation: Non-Exempt 

License Type: Non-Gaming 

Target Pay: Start $24.39 One Year - $27.10

Essential Job Functions: 

• Engages in friendly conversation with customers in line 


• Help all guests regardless of where they are seated and brings food to guests when available to do so 


• Works in assigned area, taking drink orders, presenting drinks to customers, clearing tables, and serving food 


• Fills the customer’s order in a friendly, prompt, and accurate manner and helps them by suggesting popular items and up selling items to purchase 


• Checks identification to ensure customers are using players cards issued to them and no one else 


• Operates cash register following established cash handling procedures 


• Performs other duties, prepping and preparing food orders, working with production staff to make food for the restaurant 


• Prepares specialty coffee/smoothies at specialty outlet 


• Maintains a clean and organized workstation 


• Inspects guest identification to ensure guest meets legal age limit for alcohol possession/consumption 


• Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines 


• Cleans and stocks food prep areas, dining area and workstations 


• Performs all duties as assigned 

Qualifications: 

• Six Months or more of customer service experience (food and beverage industry preferred)  


• 18 Years of age or older 


• Must be alcohol and food handler certified 


• Requires prolonged periods of standing and walking  


• Ability to read, write and communicate verbally in English 


• Ability to perform basic math 


• Ability to understand the concept of cash handling, making change and counting it back to customers 


• Ability to obtain and maintain all necessary licensing 


• Requires the use of cash registers, calculators, and credit card machines 


• Ability to communicate with Team members and guests 


• Ability to be a TEAM player  


• Ability to successfully fulfill the pre-employment process   


• Ability to work flexible shifts and days of the week including holidays

Working Conditions: 

• Regularly required to see, talk, and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk 


• Must occasionally lift and lift to 25 pounds 


• Frequently required to stoop, crouch, or kneel 


• Ability to interact with others while maintaining a courteous and positive demeanor 


• Exposure to high noise level