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Franchise Conversion Specialist

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Job Description - Franchise Conversion Specialist

Company Description

UFG, Inc.

Events & Travel Coordinator

Imagine a career where your passion meets purpose, and your work has a global impact.  At United Franchise Group, we're not just offering jobs-we're offering the chance to be part of something bigger.  We're looking for individuals who want to innovate, inspire, and lead in a company that's shaping the future of franchising worldwide.

For nearly 40 years, UFG has been at the forefront of franchising, growing from a small team to an international powerhouse with over 1800 locations in 60 countries. But we're just getting started, and we want you to be a part of our next chapter.  Whether you're just starting out or looking to take your career to new heights, UFG offers positions at every level, with the tools and support to help you succeed.

Our headquarters in West Palm Beach, FL is more than just an office-it's a hub of creativity, collaboration, and community.  Here, you'll find a culture that celebrates diversity, encourages innovation and rewards hard work.  From day one, you'll be surrounded by people who are passionate about what they do and driven to make a difference.

This is more than a career-it's a calling.  At UFG, we believe in taking care of our team as they take care of our franchisees. That's why we offer competitive pay, comprehensive benefits, and perks that go beyond the ordinary.

Are you ready to make your mark? Join us at UFG and be part of a team that's changing the world, one franchise at a time.

Job Description

As a Franchise Conversion Specialist, you will be responsible for guiding independent business owners through the entire process of converting their existing operations into a franchise brand.  You will serve as the primary contact ensuring support, resources, training and guidance are met to brand standards with a successful franchise launch. The Franchise Conversion Specialist directly contributes to franchise growth, brand consistency, and long-term franchisee success.

  • Serve as the main liaison for independent business owners from initial inquiry through conversion completion.
  • Create and manage individualized conversion plans, timelines, and goals.
  • Coordinate with internal teams (legal, operations, marketing, training, IT) to ensure adherence to corporate standards.
  • Build strong, trust-based relationships with potential franchisees.
  • Provide clear communication regarding requirements, expectations, and next steps.
  • Troubleshoot challenges and escalate issues appropriately to ensure a positive franchisee experience.
  • Guide businesses through adopting brand standards, systems, technology platforms, and operational procedures.
  • Support franchisees in understanding product offerings, pricing models, branding guidelines, and compliance expectations.
  • Conduct site visits or virtual assessments to verify operational readiness.
  • Deliver or coordinate training sessions to support franchisees in transitioning their business operations.
  • Ensure franchisees are equipped with the knowledge and resources needed to operate successfully under the brand.
  • Assist with the completion of required documentation, including application forms, agreements, and compliance checklists.
  • Ensure all conversion activities meet legal, regulatory, and brand-specific requirements.
  • Maintain accurate records of all interactions and progress in CRM tools.
  • Track conversion metrics and provide regular summaries to leadership.
  • Identify trends or constraints in the conversion process and recommend improvements.
  • Contribute insights to support ongoing refinement of franchise development strategies.

Qualifications

  • Bachelor's degree (B. A., B.B.A., or B.S.) in Business, Marketing, Operations; or three years experience in franchise sales, business consulting or conversions
  • Strong experience with a CRM system
  • Ability to achieve goals and exceed expectations under pressure
  • Eligible driver’s license and valid automobile insurance
  • Proficient computer skills including MS Office products
  • Schedule flexibility and willingness to travel up to 50%
  • Must be able to maintain a credit card with an available credit limit to cover expenses
  • Experience with small business owners in the (business market, signage or promotional products industry) or franchise systems

Additional Information

Once you become part of our amazing team of winners you’ll enjoy:

  • Competitive compensation 
  • Comprehensive training to hone your skills at our headquarters
  • Travel opportunities
  • Gym amenities
  • Medical, Dental, Vision, and Life insurance coverage
  • Short- and Long-term disability insurance
  • Generous time off and paid holidays
  • 401(k) plan with company match
  • Social gatherings and team building activities
  • Leadership workshops for personal development
  • Recognition for our top performers
  • Philanthropy – a chance to give back to the community

Join us at United Franchise Group – a global leader for entrepreneurs!  

                                                            Apply now!

 

All your information will be kept confidential according to EEO guidelines.

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