Fraud Analyst

Disputes Analyst
Apex Systems is hiring for a Fraud/Disputes Analyst with a large financial services company!
Please note that this position is 100% on site in San Antonio, TX!
Summary:
Identifies and manages existing and emerging risks that stem from business activities and the job role.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
Follows written risk and compliance policies, standards, and procedures for business activities.
Handles most aspects of the dispute cycle specific to the auto line of business by conducting the appropriate research and communicating the outcome to the member/vendor in a professional and timely manner.
Resolves moderate member and/or vendor disputes related to coverage, billing, or services provided.
Applies moderate analytical problem-solving skills by accurately identifying the issue and determining the best outcome.
Evaluates complaints escalated from CEO Advocacy departments and provides written response and feedback to assist Advocacy in resolution of complaint.

#J-18808-Ljbffr