Fraud & Claims Operations Consultant

About this role:

Wells Fargo is seeking a Fraud & Claims Operations Consultant in Global Treasury Management as part of Fraud & Claims Management. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Participate in research and consultation, and complete root cause data of fraud and claims transactions, policy violations, and unusual situations with moderate to high risk
• Identify opportunities for performing detailed examination to detect patterns, trends, anomalies, and schemes in both transactions and relationships within multiple businesses
• Conduct investigative research using appropriate investigative techniques and exercise independent judgment to perform risk data and to provide input and recommendations for fraud and claims strategies
• Present recommendations for resolving fraud risks, control failures in bank processes and procedures, and more complex cases
• Exercise independent judgment while developing knowledge in projects and initiatives, or specialize in a particular type of fraud and claims
• Collaborate and consult with management, business partners, colleagues, and internal customers

Required Qualifications:

• 2+ years of Fraud, Investigations of Fraud, Claim Transactions or Policy Violations, Risk Management, or Compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of experience processing, researching and/or investigating digital payments (wire and ACH transactions)

Desired Qualifications:

• Treasury Management products and services experience
• Cyber fraud experience
• Fraud investigations experience
• Strong analytical skills with high attention to detail and accuracy
• Strong research and documentation skills
• Experience using Actimize, Hogan, ServiceView

Job Expectations:

• Position schedule is Monday - Friday 9:00 AM - 6:00 PM Pacific Time (PT)
• This position is located at 2850 S Price Rd Chandler, AZ and other locations will not be considered

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.