Fraud Investigator - Excellent Benefits Package

About MCU:

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 500,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Overview:

Responsible for investigating both internal and external financial crimes committed against Municipal Credit Union. Continuously works to understand and mitigate losses to ensure the highest level of loss avoidance and reduction. Monitors and manages a variety of reports/alerts and escalates issues as warranted to management. Investigations include the tasks of complying with regulatory requirements, interviewing witnesses and suspects, gathering evidence, working with law enforcement. Act independently with some latitude and is a liaison for the department with other channels/departments relating to internal needs/assistance. Work with the Security & Fraud Officer and Risk Management Team to improve investigations, analyses and identifying control and procedural issues.

Responsibilities:

Specific duties include, but are not limited to, the following:

• Perform investigations of known and suspected internal and external criminal activities, with primary focus on civil and criminal violations of law relating to financial crimes that include, but are not limited to: Bank Fraud, Check Fraud, Counterfeits, Alterations, Forged Endorsement, Forged Maker, Kitting, New Account Fraud, Loan Fraud, Identity Theft, Returned Deposited Items, ACH Fraud, Wire Fraud, ATM Fraud, ATM Skimming, Jackpotting, Unjust Enrichments, and Other Losses.
• Perform investigative practices (conduct interviews, compile documentation and evidence, maintain extensive notes in the Case Management System (CMS), develop initial and ongoing investigative reports in the CMS), complete accurate and timely Suspicious Activity Reports (SARs), and refer investigations to appropriate level law enforcement agency (locally, state, federal) for assistance and prosecution.
• Research, evaluate and identify control deficiencies/violations that contribute to the fraud, and make recommendations to enhance controls.
• Ensure quality, uniformity and compliance with regulations throughout the MCU footprint and adhere to standard operating procedures for the Financial Crimes & Intelligence.
• Work collaboratively with other departments to recommend solutions that impact performance, risk, losses and threats to the organization.
• Contact members and/or branch personnel regarding fraud claims.
• Serve as a liaison with local, state and federal authorities.
• Perform other duties as required
• Travel as required

Requirements:

• Law Enforcement background conducting criminal investigations relating to larceny, fraud, extortion, cybercrime, identity theft etc.

• BA/AS degree in Criminal Justice, Business, or Accounting, related field or work experience required

• Industry recognized certifications, (I.e. - CFE, is a plus but not required)
• Basic knowledge and understanding of Federal/State/Local criminal statutes, bank regulatory, and compliance issues.
• Flexible hours as required.
• The ability to maintain confidential information.
• Proven initiative to be a self-starter and proactive approach.
• Professional appearance demeanor.
• Must be able to demonstrate a team mentality.

Competencies:

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following:

Results – You’ll look to achieve the best outcomes for our members. Continuously track and measure everything, and use it to always improve. Be proactive, not reactive.

Agility – You’ll remain agile in your decision making, planning, and delivery; using curiosity and creativity to see situations from all perspectives.

Integrity – You’ll act professionally and positively. Build trust, be upfront and communicate thoroughly.

Teamwork – You’ll work to achieve common goals as part of ONE TEAM.

Ownership – You’ll hold yourself and others accountable and remain committed to our obligations while caring about the outcomes as much as an owner would.

Belonging – You’ll embrace and environment in which any individual or group can be and feel welcomed, respected, supported and valued.

We stand by our mission to connect our members and communities with an exceptional financial future and we are looking for individuals who share this same purpose to take this journey with us.

Competitive compensation, medical and dental benefits.

401K with employer match

Flexible paid time off

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Municipal Credit Union (MCU) is an Equal Opportunity Employer.

Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.