Freight Forwarder

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DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.  

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. 

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. 

Visit dsv.com and follow us on LinkedIn and Facebook.

Location: USA - Iselin, Wood Ave 

Division: Air & Sea 
Job Posting Title: Freight Forwarder - 128124 
Time Type: Full Time

The Freight Forwarder, Air Export is a crucial role in the transportation and logistics industry, specializing in managing the exportation of goods via air transport. This position is responsible for coordinating and executing the air export process, ensuring compliance with international regulations, and facilitating the timely and efficient shipment of goods to international destinations. 

Duties and Responsibilities 
 

Manage and coordinate the export process for goods via air transportation

Liaise with airlines, freight forwarders, and other stakeholders to ensure smooth operations 

Prepare and review export documentation, including airway bills, commercial invoices and export declarations 

Ensure accuracy and compliance with international trade and customs regulations

Ensure adherence to customs regulations and procedures for air cargo exports

Address and resolve any customs-related issues or delays

Coordinate with airlines to book cargo space and negotiate favorable export rates 

Optimize routing and carrier selection for cost-effective and timely shipments 

Communicate with clients to gather shipment details, provide status updates, and address inquiries 

Provide excellent customer service to ensure client satisfaction 

Collaborate with service providers, including airlines, ground handlers, and customs brokers 

Negotiate terms, resolve operational issues, and maintain strong vendor relationships

Negotiate airfreight rates with carriers to achieve competitive pricing

Evaluate and select the most suitable airfreight solutions for each export shipment 

Identify and resolve issues related to shipment delays, damages, or discrepancies 

Implement corrective actions and preventative measures 

Educational Background / Work Experience 

Bachelor's degree in logistics, supply chain management, or a related field is preferred 

Minimum of two years experience in air export operations, mandatory

Familiarity with airfreight processes, customs regulations, and international trade 

 
Skills & Competencies 

In-depth knowledge of air export procedures and documentation 

Strong understanding of customs regulations and compliance 

Excellent communication and interpersonal skills 

Ability to work in a fast-paced and dynamic environment 

Attention to detail and accuracy in documentation 

Proficiency in using logistics and transportation management software 

Ability to perform basic mathematical calculations, such as calculating costs and rates

 
Preferred Qualifications 

Certification in airfreight operations or customs compliance

Previous experience with airfreight carriers, ground handlers, or customs brokerage

Familiarity with customs automation systems

Language Skills 

Fluent in English (verbal and written) 

Computer Literacy 

Proficient in using logistics and transportation management software. CargoWise a plus

Familiarity with Microsoft Office suite (Word, Excel, Outlook)

Ability to adapt to new technology platforms used in air export operations and logistics 

For this position, the expected base pay range is $25 - $30.50 per hour. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.