French Speaking Customer Service for Real Estate industry

Mercier Consultancy MD is pleased to announce an opportunity for French Speaking Customer Service Representatives in the Real Estate industry. This role is perfect for individuals who possess a passion for real estate and enjoy helping clients navigate their property needs. As a representative, you will provide essential support to customers, answering inquiries and assisting them with various aspects of their real estate journey while communicating in French.

Key Responsibilities

• Respond to customer inquiries related to real estate services, property listings, and market information via phone, email, and live chat in French.
• Assist clients with property viewings, scheduling, and related services.
• Provide accurate information regarding property values, market trends, and financing options.
• Resolve customer concerns in a timely and professional manner, ensuring overall satisfaction.
• Maintain detailed records of customer interactions and follow up as necessary.
• Collaborate with agents and other teams to facilitate seamless customer service experiences.
• Stay informed about market changes and real estate regulations to assist clients effectively.

• Fluency in French (both written and spoken) is essential; proficiency in English is beneficial.
• Previous experience in customer service, preferably in the real estate industry.
• Strong communication and interpersonal skills, with an emphasis on customer care.
• Excellent problem-solving skills and attention to detail.
• Ability to manage sensitive customer inquiries with discretion and professionalism.
• Familiarity with real estate terminology and practices is a plus.
• Willingness to work flexible hours, including evenings and weekends if required.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...