French-Speaking Travel Experience Advisor

We're looking for a customer-focused Travel Experience Advisor who speaks fluent French to join our dynamic team in Sofia. You'll be the go-to support for travelers and hosts, helping create smooth and enjoyable experiences by handling inquiries and resolving issues across multiple channels.

What Youll Do:

• Support customers via phone, chat, and email

• Ensure clear and empathetic communication between guests and hosts

• Address and resolve concerns or complaints in a timely manner

• Escalate complex cases when necessary

• Provide exceptional service in French, with support in English as needed

What Were Looking For:

• Fluency in French (C1C2 level)

• Strong English communication skills (B2 or higher)

• Excellent interpersonal and problem-solving skills

• Ability to work rotational shifts, including weekends and holidays

• Prior customer support experience is a plus, but not required

Why Join Us?

• Work in a diverse and inclusive environment

• Gain international experience in the travel & hospitality sector

• Opportunities to grow within a global company

• Be part of a team that values empathy, service, and communication

We welcome applicants from all backgrounds and are committed to building a respectful and inclusive workplace.