Front Counter Sales Associate

Job Summary: The Counter Sales Associate is responsible for entering and managing the quote and order process for NEFCO’s Customers. This is an entry level position where associates will be responsible for training and learning the inside sales process at NEFCO.

Job Duties:

• Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner
• Sell and service customers providing pricing and product application information.
• Generate add-on sales by anticipating other products that a customer may need but has not ordered yet
• Input all orders into sales order system in a timely manner
• Schedule orders according to customer requirements
• Source materials that NEFCO does not keep in stock through interaction with purchasing team
• Communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers
• Keep supervisors apprised of customer issues as warranted
• Provide promotional literature and product information as requested
• Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite
• Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed; and
• Attend weekly sales meetings.

Qualifications:

• Demonstrate strong ability to work in fast pace, high pressure environment
• Excellent computer skills and capability to adeptly operate NEFCO’s Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite
• Excellent verbal and written communication skills
• Strong customer service skills
• Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers
• Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail.
• Recent College Graduates are encouraged to apply, a degree is preferred (although industry experience may be considered in lieu of degree)
• 0-2 years of work experience (preferably in construction supply sales)

Essential Functions:

• Keyboarding
• Converse verbally on phone and in person
• Identify and check written documents in mail and on computer
• Climb stairs, stretch and bend
• Must be able to see and interpret computer images