Front Desk

Do you make a great first impression?

Do you enjoy talking with people and making them feel welcome from the moment they walk through the door? If you never meet a stranger and thrive in a fast-paced environment, HealthCARE Express is looking for you.

We're searching for a Director of First Impressions (D.O.F.I.) to join our team. This isn't your typical front desk position. You'll be the first smile our patients see, helping create a positive experience while keeping the clinic running smoothly behind the scenes.

What You'll Do

You'll greet patients, verify information, answer phones, assist with insurance verification, collect payments, and help keep patient records accurate and organized. You'll also work closely with our clinical team to ensure each patient receives outstanding service from check-in to check-out.

No two days are exactly alike, so flexibility, attention to detail, and a willingness to jump in where needed are essential. At HealthCARE Express, we believe in the mindset that Everything is My Job, and our teams work together to create an exceptional experience for every patient.

Compensation
$15.00 hourly

12-hour shifts, rotating Saturdays, 30+ hours per week.

Benefits
Health, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Accident Insurance, Critical Illness coverage, Benefit Time Off (BTO), and Bereavement Leave.

What We're Looking For

We're looking for someone who is dependable, organized, and genuinely enjoys helping others. Strong communication skills, excellent customer service, basic computer knowledge, and the ability to multitask are all important in this role. Experience in a medical office is helpful but not required. Most importantly, we're looking for someone who brings a positive attitude and enjoys being part of a team.

Why HealthCARE Express?

We're more than an urgent care company. With 15 clinics, a specialty clinic, and a medical billing department serving communities across Texas, Arkansas, Oklahoma, and Louisiana, we're passionate about taking care of both our patients and our teammates.

From monthly themed dress-up days to opportunities for growth and development, we've created a workplace where hard work is recognized, teamwork is celebrated, and people genuinely enjoy coming to work.

If you're ready to be the friendly face that starts every patient visit on the right note, we'd love to meet you. Apply today!