Front Desk

Key Responsibilities:

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  Greet residents, guests, vendors, and visitors in a courteous and professional manner.
  
  

  
  


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  Monitor the front entrance and verify visitors according to community access procedures.
  
  

  
  


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  Answer incoming phone calls, direct calls, and take messages as needed.
  
  

  
  


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  Maintain visitor logs and manage access control procedures.
  
  

  
  


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  Notify residents of guest arrivals and deliveries when required.
  
  

  
  


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  Receive, log, and coordinate packages and deliveries according to community procedures.
  
  

  
  


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  Assist residents with general inquiries and direct requests to the appropriate management personnel.
  
  

  
  


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  Maintain accurate records, logs, and front desk documentation.
  
  

  
  


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  Communicate important information, incidents, or resident concerns to the Property Manager.
  
  

  
  


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  Monitor the lobby and front desk area to ensure it remains clean, organized, and presentable.
  
  

  
  


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  Follow condominium policies, procedures, and security protocols.
  
  

  
  


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  Perform other administrative and front desk duties as assigned.