Front Desk Administrator - Physical Therapy

Front Desk Administrator Opportunity in Evans, GA

Are you passionate about providing exceptional patient care and being part of a cohesive, reputable team?

ERW Physical Therapy and Wellness, an outpatient physical therapist-owned private practice, has been delivering outstanding physical therapy services since 2002. We've expanded across multiple clinics and partnerships in Georgia, including Evans, Grovetown, South Augusta, and Thomson.

About Us:

• Unity in Action: Our collaborative team of therapy professionals is dedicated to collective success.

• Patient-Centric Approach: Our patients are our priority. We treat each individual with personalized care in a warm and friendly environment.

Position Overview:

• Greet patients warmly, handle check-ins/outs, collect co-pays, and manage appointment schedules.

• Facilitate new therapy referrals, coordinate with staff and agencies, and ensure timely care for new patients.

• Maintain staff productivity by efficiently allocating visits and serving as a liaison with administrators.

Required Skills:

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• Strong organization and adaptability to handle diverse tasks, stress, and deadlines

• Excellent interpersonal, communication, and customer service skills

• Detail-oriented nature with proficient typing skills (at least 50wpm)

Qualifications & Experience:

• High school graduate (some college or healthcare technical schooling preferred)

• 1-2 years of front office experience

• Previous exposure in a healthcare setting is advantageous

• Self-motivated team player with proactive work attitude, requiring minimal supervision