Front Desk Advocate

Empire Management Group is a fast-growing, full-service community association management firm providing complete support to Florida Homeowners and Condominium Associations with a focus on developers. Empire has been serving Florida for over 25 years. We are an exciting, vibrant team. Empire has a great reputation within the industry and its clients

Responsibilities:
- Greet and welcome visitors in a friendly and professional manner
- Answer and direct phone calls and emails to the appropriate departments
- Provide administrative support such as filing, faxing, and scanning documents
- Manage and maintain office supplies inventory
- Schedule appointments and maintain calendars
- Assist with order entry and data entry tasks
- Handle customer inquiries and provide excellent customer support

Requirements:
- Proven experience as a receptionist or in a similar administrative role
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy in data entry and document management
- Outstanding communication skills, both verbal and written
- Ability to handle confidential information with discretion and professionalism
- Customer service-oriented mindset with a friendly and approachable demeanor

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.