Front Desk Agent

Salary :

$17 - 18 hourly

Company : La Mere

Job Type : Full Time

Indio, Ca 92201

Job Description - Front Desk Agent

Benefits/Perks

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.

Responsibilities:

Monitor the maintain knowledge of hotel operations and activities

Take reservations and answer questions via phone, email, and in-person

Build rapport with guests and identify their needs through friendly conversation and open-ended questions

Describe the features and amenities of guest rooms

Ensure compliance with health and quality standards

Qualifications:

Friendly and outgoing personality

Familiarity with hospitality industry standards

Proficient in English; knowledge of other languages is a plus

Computer literacy

Able to resolve issues with a customer-focused orientation

Able to lift 30 pounds

Compensation: $17.00 - $18.00 per hour

Welcome To Super 8 By Wyndham Indio

Your Safety Is Our Priority. Find Comfort And Convenience In Indio, California

You'll find warm, friendly service and an array of complimentary perks when you stay at Super 8 in the heart of the Coachella Valley. Convenience is our specialty, be it our central location or our free daily SuperStart breakfasts and high-speed WiFi available throughout our recently renovated property. Choose from smoke free, pet-friendly rooms and tastefully appointed suites for a weekend getaway or extended stays. Plus, take a dip in our outdoor pool and BBQ on our patio to make the most of the sunny weather. You'll find all this and more at one of the most affordable hotels in Indio, CA.

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Front Desk Agent

Job Description - Front Desk Agent

Welcome To Super 8 By Wyndham Indio

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