Front Desk Agent

Salary :

$16 - 18 hourly

Company : Glacier International Lodge

Job Type : Full Time

Kalispell, Mt 59901

Job Description - Front Desk Agent

Benefits/Perks

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Job Summary

We are seeking a friendly and organized Front Desk Associate to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. If you’re a “people person” with a passion for guest service, we want to hear from you!

Responsibilities:

Welcome guests and prospective members

Provide tours for prospective members

Respond to inquiries in person, over the phone, and via email

Maintain a clean and organized lobby and front desk area

Accurately record client information and accept payments

Schedule reservations and shuttle service

Manage incoming and outgoing correspondence

Good communication between co-workers

Ensure hotel policies are followed and communicated properly

Qualifications:

Friendly and professional disposition

High Standards for personal performance.

A passion for guest service

Two or more years of customer service, receptionist, or front desk experience is preferred

Excellent communication skills, both verbal and written

Strong work ethic

Familiar with computers, spreadsheets, and scheduling software

Ability to multi-task and thrive in a fast-paced environment

Flexible work schedule, including the ability to work weekends and holidays are required

Compensation: $16.00 - $18.00 per hour

GLACIER INTERNATIONAL LODGE is centrally located in Flathead County to offer convenient access to Flathead Lake, Kalispell, Whitefish, Columbia Falls and Glacier National Park. Every adventure begins right out the front door!

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Front Desk Agent

Job Description - Front Desk Agent

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