Front Desk Agent

About Us:

At Beloform, we are committed to providing exceptional experiences through innovation, service, and professionalism. With a focus on excellence in every interaction, we aim to redefine the standard of client service across our industry. Our team is the foundation of our success, and we invest in our people to help them grow and thrive in a supportive and dynamic environment.

Job Description:

We are currently seeking a detail-oriented and customer-focused Front Desk Agent to join our team in Cincinnati. As the first point of contact for clients and visitors, the Front Desk Agent plays a key role in delivering outstanding service and ensuring a positive first impression of our company.

Responsibilities:

• Greet and welcome clients, visitors, and staff in a professional manner

• Answer and direct incoming phone calls and emails

• Maintain a clean and organized front desk area

• Schedule appointments and manage meeting room bookings

• Handle basic administrative tasks such as data entry and filing

• Provide information about company services and respond to inquiries

• Coordinate deliveries and manage incoming/outgoing mail

• Support other departments as needed

Qualifications:

• High school diploma or equivalent; associate degree preferred

• 1+ year of experience in a front desk, receptionist, or customer service role

• Strong verbal and written communication skills

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Ability to multitask, stay organized, and work independently

• Professional appearance and demeanor

• Excellent time management and interpersonal skills

Benefits:

• Competitive salary ($38,000 – $45,000 per year)

• Full-time, stable employment

• Opportunities for growth and internal advancement

• On-the-job training and skill development

• Supportive and collaborative work environment