Front Desk Agent

• Accurately posts all charges to guest’s bills.


• Checks all guests in and out of the resort based on established procedures.


• Promotes activities and special events the facilities.


• Provides accurate and complete information about the resort and the surrounding area.


• Answers guest questions and provides directions.


• Accountable for all cash, checks and credit card receipts.


• Accountable for all printed folios and required supporting paperwork.


• Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.


• Assists with faxing, copying and message taking duties.


• Promptly answers the phone and direct calls to the appropriate location.


• Regular and reliable attendance


•  Performs other duties as required.

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Other Qualifications:

• Knowledge of lodging system application.