Front Desk Agent

Description of the role:

The Front Desk Agent at The Resort at Longboat Key Club is responsible for providing exception customer service to guests, checking them in/out, and assisting with any inquiries or requests they may have.

Responsibilities:

• Greet guests in a friendly and professional manner


• Check guests in and out efficiently


• Answer phone calls and direct them appropriately


• Handle guest requests and resolve any issues promptly


• Maintain a clean and organized front desk area

Requirements:

• Previous customer service experience


• Excellent communication skills


• Ability to work in a fast-paced environment


• Attention to detail


• Knowledge or basic computer systems

Benefits:

• Health Insurance


• Dental Insurance


• Vision Insurance


• 401(k)


• Free Associate Parking


• Free Meal for every shift worked


• 30% Discount in Resort Outlets


• Hotel Discounts with OPL


• Friends and Family Discounts


• Opportunity for growth within the company

About the Company:

The Resort at Longboat Key Club is a luxury resort located in Longboat Key, Florida.  It offers world-class amenities and a stunning beachfront location for guests to enjoy.

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.  We are an Equal Opportunity Employer.