Front Desk Agent

AM & PM shift Front Desk Agent at Home2 Suites by Hilton

Are you looking for a dynamic workplace where you can thrive and feel valued? Do you want to be part of a fun team that makes every guest feel at home? If so, we have the perfect role for you!

Home2 Suites by Hilton is an innovative all-suite extended-stay hotel that focuses on providing exceptional accommodations. As a highly skilled Front Desk Agent, you will play a crucial role in ensuring our guests have a memorable experience. Join us to develop your customer service skills and enjoy the benefits of paid training!

Key Responsibilities

• Provide excellent customer service to all guests.
• Manage check-in and check-out processes efficiently.
• Handle guest inquires, and requests.
• Book, modify, and cancel reservations. Assisting with special requests, and group bookings.
• Be able to handle guest complaints, resolving any issues, and communicating with managers.
• Check lists and misc. paperwork.
• Going over and above to ensure a amazing guest experience.
• Cleaning the Oasis room, market area, and front desk.
• Other misc. items assigned as needed.

Qualifications

• High school diploma required.
• Availability for various shifts, including weekends and nights.
• Strong communication and interpersonal skills.
• Flexibility with availability to work must be available for 7-3, 1-8, 3-11 shifts, considerations will be made for set schedules.

Benefits

• Paid training to enhance your skills.
• Opportunity to work in a collaborative and supportive environment.
• Flexible shift options to fit your lifestyle.

Why Join Us?

• Be part of a loving and enthusiastic team.
• Gain valuable experience in the hospitality industry.
• Enjoy a rewarding career with opportunities for growth.
• Enjoy Hilton travel Benefits

Location: 1301 West Road Sturtevant, Wisconsin 53177

If you're ready to take the next step in your career, apply now and become a vital part of our team!

Work schedule

• Weekend availability
• 8 hour shift
• 10 hour shift
• Day shift
• Night shift
• On call

Supplemental pay

• Other

Benefits

• Paid training