Front Desk Agent

About Us

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.

Job Overview

We are looking for a customer-focused Customer Service Representative to provide exceptional support while assisting with daily office operations. The ideal candidate will help customers with inquiries, schedule appointments, and ensure a positive service experience.

Responsibilities

• Respond to customer inquiries by phone, email, and in person
• Provide accurate information regarding company services
• Schedule appointments and maintain customer records
• Resolve routine customer concerns professionally
• Maintain accurate documentation of customer interactions
• Support administrative and office operations
• Coordinate with team members to ensure efficient customer service
• Perform additional duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Strong communication and customer service skills
• Excellent problem-solving and organizational abilities
• Basic computer and data entry skills
• Ability to multitask in a fast-paced environment
• Previous customer service experience is a plus but not required