Front Desk Agent 3PM-11PM and/or 11PM-7AM

Company : Quality Inn & Suites/ Swb Hospitality

Job Type : Full Time

Hannibal, Mo 63401

Number of Applicants

000+

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Job Description - Front Desk Agent 3PM-11PM and/or 11PM-7AM

Benefits:

Employee discounts

Benefits/Perks

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.

Responsibilities

Monitor the maintain knowledge of hotel operations and activities

Take reservations and answer questions via phone, email, and in-person

Build rapport with guests and identify their needs through friendly conversation and open-ended questions

Describe the features and amenities of guest rooms

Ensure compliance with health and quality standards

Qualifications

Friendly and outgoing personality

Familiarity with hospitality industry standards

Proficient in English; knowledge of other languages is a plus

Computer literacy

Able to resolve issues with a customer-focused orientation

Able to lift 30 pounds

Compensation: $14.00 per hour

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

About Us

Quality Inn & Suites Hannibal offers a bar/lounge and a poolside bar. A complimentary hot buffet breakfast is served each morning. Business amenities at this property consist of a business center and meeting rooms. In addition to an indoor pool, Quality Inn & Suites Hannibal provides a spa tub and a fitness facility. This Hannibal hotel also offers an arcade, coffee in the lobby, and complimentary newspapers in the lobby.

Original job Front Desk Agent 3PM-11PM and/or 11PM-7AM posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Front Desk Agent 3PM-11PM and/or 11PM-7AM

Job Description - Front Desk Agent 3PM-11PM and/or 11PM-7AM

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