Front Desk Agent/Night Auditor

Benefits

• 
  

  Medical, Dental and Vision insurance after 90 days of full time employment.

  
  


• 
  

  Paid Vacation after 90 days of full time employment.

  
  


• 
  

  Hotel Travel Discount Benefits after 90 days of employment

  
  

***$200.00 sign-on bonus after 90 days of employment with positive performance review and no missed shifts or call-outs

Responsibilities

• 
  
  Perform all check-in and check-out tasks
  
  


• 
  
  Manage online and phone reservations
  
  


• 
  
  Inform guests about payment methods and verify their payment information
  
  


• 
  
  Welcome guests to our property with a friendly smile and upbeat attitude
  
  


• 
  
  Answer all questions about the facilities
  
  


• 
  
  Respond to complaints in a timely and professional manner
  
  


• 
  
  Liaise with our housekeeping staff to ensure all rooms are prepared to accommodate our valued guests
  
  

• 
  
  Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role (Preferred)
  
  


• 
  
  Experience with hotel reservations software, like Opera, OnQ or Fosse (Preferred)
  
  


• 
  
  Excellent communication and organizational skills
  
  


• Bilingual (Preferred)


• Reliable transportation to and from the property


• Must present self with professional hygiene and appearance 


• Determination to succeed and grow as a valued team member