Front Desk Agent/Reservation Agent

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. 

Front Desk Agent shift available:

The hotel front desk agent performs all services necessary for hotel registration including greeting guests, assigning rooms, checkouts and receipt of payment. Must be 21+ and able to obtain/maintain a gaming card.

You’d make a great front desk agent if you:

Consider yourself a “people person,” and enjoy meeting others.

Love working as a team and appreciate the chance to collaborate.

Understand how to create a great guest service experience.

Have a focus on quality and take pride in your work

Are open to learning new things (especially the latest property promotions and events!)

Can keep cool and calm in a fast-paced, energetic work environment.

Have excellent communications skills.

Benefits:

We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

FREE EMPLOYEE MEAL per shift!

Must be 21 years of age.

Job Type: Full-time

Salary: $14.00 - $16.00 per hour

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Schedule:

8 hour shift

Day shift

Holidays

Monday to Friday

Weekend availability