Front Desk & Data Entry Specialist

• Greet and assist walk-in clients and telephone callers in a professional and welcoming manner.
• Determine the nature of client needs and direct them to the appropriate M&FRC team member.
• Promote awareness of M&FRC programs and services during client interactions.
   

• Register clients for M&FRC classes and workshops, ensuring accurate and timely communication.
• Coordinate Transition Assistance Program (TAP) sessions and send reminders per program guidelines.
   

• Enter and maintain data in AFFIRST and other tracking systems.
• Monitor client sign-ins and generate monthly usage reports in the required format.
   

• Maintain a tidy and organized front desk area—align chairs, restock materials, and report any equipment issues.
• Safeguard all government-provided equipment and materials in accordance with established security procedures.

• Minimum of 12 months in a customer service or administrative role.
• Strong computer proficiency: Microsoft Office (Word, Excel), web-based applications (Edge, Chrome), and data entry platforms.
• Excellent verbal and written communication skills.
• Professional demeanor and ability to interact constructively with a diverse clientele.

• Familiarity with military protocol and support systems.
• Understanding of the unique needs of military families and a sensitivity to working within that culture.
• Self-motivated and organized, with strong interpersonal and problem-solving skills.

• 🎯 A meaningful role where your work supports those who serve
• 🧑‍🤝‍🧑 Be part of a welcoming, mission-driven team
• 🌟 Opportunity to grow professionally within a unique federal support environment

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French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.