Front Desk & Mailroom Coordinator

Mailroom Operations

• Sort, organize, and distribute incoming and outgoing mail by tenant in a timely manner
• Ensure accurate and secure handling of all mail and packages
• Maintain mailroom inventory and order supplies as needed
• Track deliveries and support mailroom-related projects

Front Desk & Customer Service

• Serve as a point of contact for tenants, employees, and visitors
• Respond to inquiries and provide timely, professional assistance
• Deliver a positive customer experience with a client-first approach

Administrative & Operational Support

• Maintain organized workspace and ensure efficient operations
• Support additional administrative tasks and special projects as needed
• Adhere to company policies, confidentiality standards, and security protocols

Required Qualifications

• High school diploma or equivalent
• 1–3 years of experience in customer service, office support, front desk, or mailroom operations
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Ability to multitask and manage shifting priorities in a fast-paced environment
• Strong attention to detail and organizational skills
• Ability to maintain confidentiality of sensitive information

Preferred Qualifications

• Experience in corporate office, mailroom, or facilities support environments
• Experience with shipping/logistics or package tracking systems
• Familiarity with workplace services or outsourced operations environments