Front Desk Assistant

Description

Mobile Oral and Facial Surgery is seeking a skilled and dedicated Front Desk Assistant to join our team in providing outstanding care to our patients. Our mission is simple but powerful: put the patient first—a value that drives everything we do.

This role is perfect for someone who is naturally compassionate, organized, and eager to grow. The ideal candidate will also be cross-trained in dental assisting to support our clinical team as needed.

Key Responsibilities

• Greet and welcome patients with warmth and professionalism.
• Schedule appointments and manage the daily calendar efficiently.
• Answer phone calls and respond to inquiries in a timely, courteous manner.
• Enter and update patient insurance information in our practice management software.
• Verify insurance benefits and calculate patient financial responsibility.
• Assist with medical billing and ensure accurate documentation.
• Maintain a clean and organized front office environment.

Requirements

• 1+ year of dental office experience
• 1+ year of experience in insurance verification or medical billing
• 1+ year of experience in a customer service-focused role
• High school diploma or equivalent 
• A patient-focused team player who thrives in a fast-paced environment
• Detail-oriented and highly organized
• Strong interpersonal and communication skills
• Comfortable using computers and digital systems
• Willingness to be cross-trained and adaptable to various office roles 

 Perks & Benefits

• Medical, dental, and vision insurance
• Life insurance
• Short- and long-term disability
• Paid time off
• 401(k) retirement plan

If you’re a motivated, detail-driven individual who is passionate about patient care and excited to grow in a dynamic environment, we’d love to hear from you.