Front Desk Associate

Company : South Shore Therapies

Job Type : Full Time

Norwood, United States

Job Description - Front Desk Associate

Job description:

For over 20 years, South Shore Therapies has been providing exceptional outpatient pediatric speech language pathology and occupational therapy services. Our team is comprised of some of the most skilled and compassionate professionals across eastern Massachusetts.

South Shore Therapies is currently seeking a part time Front Desk Associate to join our growing team in Norwood. This position can be structured to be either 12-14 hours per week (3 days/week) or up to 30 hours per week (5 days/week). The ideal candidate will also have flexibility to assist with coverage when needed and occasional Saturdays at either our Norwood or Hingham clinic.

Front Desk Reception Job Tasks:

Greeting and assisting clients and families in a warm, friendly, and welcoming manner.

Utilizing scheduling software to check-in clients, post payments, schedule appointments, enter billing information and register new clients

Answer and manage multiple telephone calls promptly and professionally

Supporting clinical staff as needed

General front office tasks

Assist with various administrative projects as needed

Qualifications:

Experience handling high volume phone lines.

Ability to stay organized in a busy and fast paced environment

Excellent interpersonal skills with children, parents and co-workers

Strong attention to detail

Following and adhering to established company and front desk procedures

Strong proficiency with technology

Experience with Microsoft Teams and Outlook

Team player

Highly motivated, proactive and resourceful

Professional and calm manner

Flexibility to adjust schedule and provide coverage when needed

1+ years experience in an office setting or customer service

Work Remotely:

Job Type: Part-time

Schedule:

Day shift

Experience:

front desk or office: 1 year (Required)

Work Location: In person

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Front Desk Associate

Job Description - Front Desk Associate

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