Nestled amongst three mountain peaks in the Blue Ridge Mountains, Peaks of Otter Lodge offers a tranquil spot on Abbott Lake for guests to enjoy breathtaking views. Located in Bedford, Virginia the Lodge provides a variety of ways to experience the scenic beauty and heritage of the southern Appalachian region. Guests can enjoy delicious food and drinks during their stay at the Lodge. We also offer retail gift shops throughout the area.
Responsibilities:
Provide outstanding customer service to all guests and provide relevant information about the park and lodge
Display a positive and pleasant demeanor
Handle guest reservations and room assignments
Keep front and back office areas organized and clean
Prepare daily deposit, drop receipts and follow all company cash handling procedures
Follow all specified procedures to audit the shift closing
Balance, audit for accuracy and transmit credit card batches
Position Requirements:
Must be able to work both day and evening shifts as well as weekends and holidays.
Provide excellent customer service
Present a positive image of the company in an upbeat, professional manner
Ability to work independently
Strong communication and interpersonal skills with the ability to interact, in a positive way, with many different personality styles
Basic computer skills
Knowledge and Experience:
Education: High school diploma or equivalent preferred
Experience: Minimum 1 (one) year customer service
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.
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