Front Desk Associate - Check In
Jackson, Mississippi • Full-time
$11.50 - $14 hourly
About the Job
Job title: Front Desk Associate Check-In Clerk
Reports to: Office Manager
Job purpose:
Our growing and thriving Optometry office is looking for a full-time Front Desk Check-In Clerk to present a great first impression of our practice for patients and guests. This important team member sets the tone in the interactions a patient has with our practice, via telephone, text, email or front desk reception. Our Front Desk Check-In Clerk is responsible for warmly welcoming all new and existing patients according to our commitment to excellent customer service, patient education, and superior optometric products. The Front Desk Check-In Clerk manages the patient flow through the practice, including check-in and maintaining a fully confirmed appointment schedule.
Duties and responsibilities:
- Verify the patient’s insurance
- Data entry
- Answer phones
- Reconcile and prepare weekly reporting
- Scan and file paperwork
- Scheduling Appointments
- Rescheduling no-show appointments
- Confirming appointments
- Filing vision claims
Qualifications:
- High school diploma
- General knowledge of computers
- Must be a self-starter and able to work under minimal supervision
- Experience in the front office
Working conditions:
- Must be able to work in a fast-paced environment
- Monday through Friday workdays
Physical requirements:
- Must be able to sit for extended periods of time
Direct reports: None
Protect Your Vision With Our Optometry Services
Getting eye care shouldn't be an impersonal process. As a full-service optometrist in Jackson, MS, Odom's Eye Care Optical provides comprehensive eye exams, eye care treatment, contact lenses, and glasses.
We have been serving patients in Jackson, MS since 1947 and are dedicated to making our patients happy. By utilizing the latest technology and best practices, we can provide quality eye care and eyewear.
Odom's Eye Care Optical is minority and family-owned businesses specializing in eye care services since 1947. With over 100 years of combined experience, we offer an umbrella of eye health services in Jackson, MS.