Front Desk Associate Second Shift

Company : Holiday Inn Express Versailles

Job Type : Full Time

365 Commerce Dr, Versailles

Job Description - Front Desk Associate Second Shift

Greeting and assisting visitors or guests with a friendly demeanor.

Answering phone calls, emails, and in-person inquiries promptly and professionally.

Creating and modifying guest reservations

Maintaining accurate records and logs of visitor details and activities.

Handling cash transactions, billing, or other financial responsibilities if applicable.

Receiving guest complaints and ensuring satisfaction or compensation.

Registering hotel guests and assigning rooms.

Understanding and following policies related to safety, emergencies, criminal activity, and suspicious activity.

Second shift front desk clerk will be required to work weekends and holidays.

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Front Desk Associate Second Shift

Job Description - Front Desk Associate Second Shift

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