Front desk at Dental Office

Patient Service Representative – Dental Office
Location: Teamsters Center – Box Canyon, Las Vegas, NV
Employment Type: Full-Time

Nevada Dental Benefits is seeking a friendly, organized, and dependable Patient Service Representative to join our dental team at the Teamsters Box Canyon location.

This position plays an important role in creating a positive patient experience and supporting the daily operations of the dental office. The ideal candidate is professional, customer-focused, comfortable working in a fast-paced environment, and able to communicate effectively with patients, providers, and team members.

Key Responsibilities:

• Greet and check in patients in a professional and welcoming manner


• Schedule and confirm dental appointments


• Assist with patient check-out and follow-up scheduling


• Verify patient eligibility and insurance information


• Maintain accurate patient demographic and account information


• Answer incoming calls and assist patients with questions


• Communicate treatment, scheduling, and financial information clearly and professionally


• Coordinate with clinical staff to support efficient patient flow


• Maintain patient privacy and confidentiality in accordance with HIPAA requirements


• Assist with administrative duties and other office responsibilities as needed


• Provide excellent customer service and help resolve patient concerns appropriately

Qualifications:

• High school diploma or equivalent required


• Previous dental, medical, or healthcare front office experience preferred


• Strong customer service and communication skills


• Ability to multitask and remain organized in a busy environment


• Comfortable working with computer systems and electronic patient records


• Professional, dependable, and team-oriented


• Experience with dental insurance or dental practice management software is a plus

Schedule:
Full-time schedule based on the operational needs of the Teamsters Box Canyon dental office.

Benefits:
Eligible full-time employees may receive:

• Medical, dental, vision, and disability coverage


• Paid time off


• Paid holidays


• 401(k) retirement plan with company match


• Additional employee benefits in accordance with company policy

If you are passionate about providing excellent service and enjoy working in a collaborative healthcare environment, we would love to hear from you.

Apply today to join the Nevada Dental Benefits team at our Teamsters Box Canyon location.