Front Desk / Certified Medical Assistant Floater

Front Desk/MA Floater (Full-Time) – GYN Oncology Practice (Fairfax, VA)

Our client is the premier OB/GYN network in the Greater Washington, DC, Northern Virginia, and Maryland region. Their GYN Oncology division, provides compassionate, comprehensive care to women facing gynecologic cancers. They are currently seeking a Front Desk Receptionist/Certified Medical Assistant Floater who is customer-focused, dependable, and ready to support their clinical and administrative teams in delivering excellent patient care.

This is a great opportunity to join one of the region’s most respected OB/GYN practices and be part of a dynamic, collaborative healthcare team.

Position Overview

The Front Desk Receptionist/MA Floater will be responsible for welcoming patients, collecting essential information and payments, performing administrative and clinical support tasks, and ensuring a smooth and positive experience for patients both in person and over the phone. This role requires flexibility, a high degree of professionalism, and the ability to travel to multiple practice locations (20%).

Key Responsibilities

Front Desk Duties:

• Greet and check-in/out patients in a courteous and professional manner
• Collect co-pays and verify insurance eligibility
• Register new patients and update existing patient demographics in the EHR
• Schedule, confirm, and reschedule appointments
• Answer and triage incoming calls; respond to patient inquiries
• Obtain referrals, medical records, and prepare charts
• Post daily charges and process payments

Floater/Medical Assistant Support:

• Cover front desk or MA duties at various locations based on need
• Assist physicians with patient intake and clinical procedures
• Provide compassionate, confidential communication to patients
• Maintain clean, organized, and stocked clinical and reception areas

Requirements

• High school diploma or GED required
• Minimum 2 years of experience in a healthcare or clinical office (OB/GYN experience preferred)
• Certified Medical Assistant
• Proficiency in EHR systems and Microsoft Office Suite
• Solid understanding of medical terminology
• Excellent communication, interpersonal, and organizational skills
• Ability to handle sensitive information with professionalism and confidentiality
• Calm and effective under pressure; strong problem-solving skills
• Must have reliable transportation and willingness to commute to offices in Fairfax (80%), Manassas, Loudoun, Fredericksburg, Germantown, and Maryland (selected locations based on employee's address)
• Flexibility to adjust schedule on short notice to support provider needs

Salary

• Range: $20/hr. to 23/hr. based on experience
• We offer mileage and incentive reimbursement for full-time employees in this position.

Benefits

• Medical, dental, and vision insurance
• Flexible spending and health savings accounts
• 401(k) retirement plan
• Paid time off (vacation, sick, personal) and paid holidays
• Mileage reimbursement
• Supplemental insurance: prescription, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)

Schedule:

• Monday to Friday
• 8:00 a.m. to 4:30 p.m.
• Full-time (40 hours/week)

Work Environment

• Clinical office setting
• In-person position