Front Desk Clerk

What you’ll do: 

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Our Park is set on 44 Acres in a forested setting, with a very relaxing atmosphere. Enjoy interacting with members traveling from all over the country and form relationships with out long term annual members too! We are taking all precautions to keep out desk staff safe in the CoVid19 environment with an isolated office area.  

Your job will include: 

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. 
• Process payments and deposits. 
• Run reports and submit maintenance request forms to ensure office efficiency. 
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. 
• Prioritize customer satisfaction, address conflicts and solve problems promptly. 

Experience & skills you need: 

• High school diploma or equivalent experience.  
• 1+ years of experience in customer service with exceptional customer service skills. 
• Strong organizational skills and meticulous attention to detail. 
• Computer literacy and the ability to learn new systems.