Front Desk Clerk

Spartanburg Housing, formerly Spartanburg Housing Authority provides affordable housing options for the citizens of Spartanburg. Celebrating 85 years, we continually work towards our mission to develop and provide affordable, quality housing options and programs that promote self-sufficiency for area residents. If you are looking for a career that changes lives, Spartanburg Housing is for you!

Spartanburg Housing offers a complete benefits package to qualifying employees. Medical, Dental and Retirement are state benefits, we also offer cancer, Short Term Disability, Long term Disability, accident, vision, and life insurance.

Spartanburg Housing currently has an opening for a full-time Front Desk Clerk.

Overview:

The primary purpose of this position is to provide customer service to tenants, landlords, visitors, staff, contractors, and the public. The position answers or refers questions and provides information in person, via email, and over the phone, respectfully listening and communicating to help resolve problems. This position performs a variety of administrative and clerical duties in support of the Housing Choice Voucher (HCV) Department.

Responsibilities include but not limited to:

1. Monitors the front desk and reception area of Spartanburg Housing's


2. Provides clerical and administrative support to the HCV team, including recordkeeping, document generation, data tracking, telephoning, mailing, and filing.


3. Provides customer service to applicants, property owners, and their agents; responds to inquiries regarding program information, the admissions process, application status, and rent payments.


4. Manages applicant and tenant accounts in the online system, process application updates; receives payments for tenant accounts and maintains payment ledgers.


5. Assists families with completing their application (online or in-person).

Requirements:

High School diploma or GED, with a minimum of (1) one year experience as a clerk, receptionist or customer service representative in a high-volume office setting. Any equivalent combination of education, training, and experience, which, in the sole determination of Spartanburg Housing, provides the required knowledge and abilities, may be considered sufficient.

If you want to make an impact in the community and make a difference in people's lives, come be part of the team at Spartanburg Housing.

Spartanburg Housing is an equal opportunity employer.