Front Desk Clerk - Bilingual

Benefits

We Offer Outstanding Benefits:

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Front Desk Clerk – Be the First Face of Legacy Community Health

Located at our Deer Park, TX clinic, the Front Desk Clerk is more than just a position—it's a mission-critical role that defines the patient experience at Legacy Community Health. As the first point of contact, you play a crucial role in ushering patients into an environment of care, compassion, and excellence. By expertly managing both phone interactions and in-person encounters, you set the tone for what a patient can consistently expect from an organization that’s dedicated to community-centered healthcare. If you’re passionate about making a difference one interaction at a time, this is the opportunity you've been waiting for.

Your Role and Responsibilities

• Answer incoming calls with promptness and professionalism, ensuring effective routing and resolution of inquiries.
• Perform client intake and alert the essential healthcare team members upon patients’ arrival, ensuring a seamless transition to care.
• Accurately enter patient information into our advanced databases to maintain up-to-date and correct records.
• Collaborate with the volunteer coordinator in the dynamic management and integration of volunteer services.
• Adhere to organizational procedures for managing appointments and client payments with integrity and efficiency.
• Manage the clinic environment by maintaining an orderly and welcoming lobby.
• Facilitate laboratory result processing under the guidance of the Practice Manager.
• Engage in our Performance Improvement Program to continually raise the bar of service excellence.
• Champion a diverse and inclusive environment by demonstrating unwavering respect and courtesy to all patients, families, visitors, and colleagues.
• Promote collaborative teamwork to propel our department towards its objectives, embracing the primary care medical home model.
• Participate actively in safety training, applying learned skills to enhance workplace safety and compliance with industry standards.

What We're Looking For

• High school diploma or equivalent is mandatory.
• A commitment to fostering an environment of care through effective communication and interpersonal skills.
• A proactive approach to teamwork in a medical home model setting.
• Adept at managing multiple tasks with accuracy and attention to detail.
• Enthusiasm for lifelong learning and participation in annual educational opportunities.

About Legacy Community Health

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Apply today in less than 3 minutes using your phone, tablet, or computer!