Front Desk Coordinator

Job Title:         Front Desk Coordinator

Department:   Store Administration

Salary: $17-$19 per hour, depending on experience level

Location: Carmel Valley

Responsibilities:

• Maintain front area setup and appearance


• Check clients in and out for their appointments


• Describe products and explain their benefits and uses to potential customers


• Communicate with customers in person, by phone and by email to understand their needs


• Maintain a working knowledge of the company's various products and services


• Establish and nurture relationships with clients visiting the store


• Monitor messaging systems for client communications


• Complete administrative tasks, such as processing and recording sales, as needed

Skills:

• Interpersonal skills and comfort with meeting new people on a daily basis


• Excellent verbal and written communication skills


• Willingness to adapt


• Good at taking constructive criticism


• Quick thinking to provide creative solutions that address customers' needs and concerns


• Time management and prioritization skills to manage multiple appointments happening throughout the day

Organizational Relationships: 

• Reports to Store Manager

Job Requirements:

• Must be able to lift 25 lbs


• HS Diploma required


• Please note that our business is subject to the CA Department of Health mandate for healthcare workers to be vaccinated, so vaccination is mandatory for all staff.


• Bilingual Preferred

Experience, education, and training:

• One to two years of experience in a relevant area of aesthetic medicine


• 2-3 years of front desk experience


• Previous medical spa experience a plus


• Familiarity with relevant software, including Zenoti, Microsoft Office and Filemaker

Location: Carmel Valley

Status: Full Time