Front Desk Coordinator

Are you ready to use your exceptional customer service skills to enhance the patient experience? This unique opportunity will benefit you and the patients whose lives you'll positively impact!

At CoreLife, we understand that obesity and chronic illnesses are not isolated conditions but are deeply intertwined with social determinants and root causes. Our integrated care model addresses these complexities head-on, seamlessly coordinating medical treatments, nutritional guidance, behavioral support, and personalized exercise regimens. By focusing on evidence-based practices, we empower patients to take control of their health and achieve sustainable results. In partnership with Novant Health, CoreLife does not simply treat obesity symptoms; we are combating obesity as the disease it is. Join us in revolutionizing healthcare delivery and making a tangible difference in patients' lives. 

We seek a Front Desk Coordinator (FDC) to join our Winston-Salem Ardmore location. At this location, you will have a set 4-day workweek, 10 hours per day schedule with a 3-day weekend. The FDC will:

•  Provide exceptional patient experience while managing the check-in and check-out process, which may include helping them complete any paperwork
•  Handling medical insurance, collecting payments, and balances
• Scheduling follow-up appointments
• Professionally and timely answering the telephone 
• Managing the appearance and cleanliness of the clinic
•  Serve as the primary point of contact for our prospective patients 
• Educate referred patients about the services and programs CoreLife offers 

QUALIFICATIONS:

• One (1) year of medical front office experience
• Knowledge of medical terminology and familiarity with medical insurance
• Passion for changing lives, one patient at a time
• Valid CPR license 
• Strong critical thinking, problem-solving, decision-making, interpersonal, communication, and customer service skills

AS A CORELIFE TEAMMATE, YOU CAN EXPECT:

• Values-based culture
• A competitive hourly rate ($18 - 20)
• Medical, dental, and vision insurance
• Wide selection of ancillary benefits
• Paid time off
• 7 paid holidays
• Retirement plan

CoreLife is an Equal Opportunity Employer.