Front Desk Coordinator

Description

Tri-State Oral & Facial Surgery in Ashland, Kentucky is looking for a friendly, organized, and experienced Front Desk Coordinator to join our team. This is a great opportunity for someone who thrives in a patient-facing role and enjoys working in a collaborative, fast-paced environment.

The ideal candidate will have dental office experience (oral surgery a plus) and be skilled in communication, multitasking, and providing an exceptional first impression for our patients.

Duties and Responsibilities

• Greet patients and visitors warmly and professionally.
• Answer phone calls and direct them appropriately.
• Schedule and confirm patient appointments.
• Check in patients and verify insurance and personal information.
• Collect and post payments accurately.
• Prepare treatment estimates and submit prior authorizations.
• Manage communication with referring offices.
• Maintain accurate notes and records in patient accounts.
• Generate reports and handle daily deposits.

Requirements

• Previous dental office experience (oral surgery preferred)
• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office and dental/medical software systems
• Dependable, detail-oriented, and professional in both appearance and attitude
• High school diploma or equivalent required

Benefits Include

• Medical, dental, and vision insurance
• Life insurance
• Short and long-term disability
• Paid Time Off
• 401(k) with employer match

If you are a team player who enjoys helping people and wants to be part of a practice that values compassionate, high-quality care. we would love to hear from you!