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Front Desk Coordinator

Job Description - Front Desk Coordinator

Denham Property & Injury Law Firm advocates for property-damage and personal-injury clients. We are seeking a full-time Front Desk Coordinator to provide a warm welcome to visitors and callers and manage our front-office operations at our Lexington, KY office.

Responsibilities:

- Greet clients and visitors, maintaining a professional and organized reception area.

- Answer and route incoming phone calls and email inquiries, directing inquiries to the appropriate attorneys and staff.

- Schedule client meetings, consultations and conference room bookings; manage attorneys’ calendars.

- Handle incoming and outgoing mail, deliveries and office supply inventory.

- Perform administrative tasks such as filing, scanning, data entry and maintaining case files to ensure attorneys have complete and organized documents.

- Assist with document filing and basic data entry; ensure all client and case information remains confidential.

- Coordinate with attorneys, paralegals and office staff to relay messages and support a smooth workflow.

Qualifications:

- High school diploma or equivalent required; associate’s or bachelor’s degree in business, communications, or a related field preferred.

- 1–2 years of receptionist or administrative experience in a law firm or professional services environment.

- Proficiency with multi-line phone systems, Microsoft Office, and scheduling software.

- Excellent verbal and written communication skills with a professional phone demeanor.

- Strong organizational and multitasking ability; comfortable working in a fast-paced environment.

- Discretion and ability to handle confidential information.

- Bilingual (English/Spanish) preferred; familiarity with legal practice management software is a plus.

- Competitive salary based on experience.

- Health, dental, and retirement benefits.

- Paid time off and firm holidays.

- Opportunities for professional development and growth within the firm.

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