Front Desk Coordinator

Are you a warm, organized professional who enjoys being the welcoming face of a mission-driven organization? Community Foundation of Middle Tennessee (CFMT) is seeking a Front Desk Coordinator to serve as the first point of contact for our community, partners, and staff. This role is essential to creating a hospitable, efficient, and supportive office environment.

This is a full-time, hourly, on-site position. Standard hours are generally 8:30 a.m. - 4:30 p.m., Monday through Friday, with occasional overtime opportunities.

Key Responsibilities

• Welcome and assist visitors, guests, and visiting groups with warmth and professionalism


• Answer and route incoming calls, ensuring callers reach the right person or resource


• Manage general voicemail and shared communications


• Support visiting groups by helping them access meeting spaces and basic AV equipment


• Notify staff of arriving visitors and direct guests to meeting spaces


• Open, distribute, and scan mail and documents


• Assist with special projects, mailings, and provide backup support to Operations as needed

Qualifications

• Strong verbal and written communication skills


• A genuine hospitality and service mindset


• Friendly, professional demeanor in a community-facing environment


• Ability to multitask and stay organized in a busy, open office


• Proficiency with Microsoft Office / Microsoft 365 preferred


• Reliable, detail-oriented, and deadline-driven

Schedule, Pay & Benefits

• Monday–Friday, generally 8:30 a.m.–4:30 p.m.


• Overtime opportunities available; overtime hours are paid


• Onsite role; remote work not available


• Medical, dental, vision, life, and short-term disability insurance 100% employer-paid


• Paid holidays, PTO, and 403(b) retirement plan

The Community Foundation of Middle Tennessee is an equal-opportunity employer committed to diversity and inclusion.