Job Description - Front Desk Coordinator



We are looking for a Front Desk Coordinator who has great customer service and organization skills. As the first point of contact for our patients, you will set the tone for their entire experience. If you’re looking for a positive work environment where your skills are valued, this is it.


Key Responsibilities



  • Patient Experience: Provide "VIP" service during check-in/out and over the phone.

  • Financial Coordination: Verify insurance, create benefit breakdowns, and present treatment plans.

  • Scheduling: Manage a productive daily schedule for multiple providers.

  • Revenue Flow: Accurate co-pay collection and ledger management.


What You Bring



  • Experience: Dental Front Office experience (Required). 1+ year preferred.

  • Knowledge: Strong understanding of dental insurance and procedure codes.

  • Communication: Ability to explain treatment plans clearly and confidently.


What's offered:



  • Comprehensive Benefits

  • Paid Time Off

  • Growth




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About the Company

Family Dentistry On Montford

Our office, Family Dentistry on Montford in Charlotte, NC, is looking for an experienced Dental Assistant ;to join our dental work family! Our Perks: Compet...

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