Front Desk Coordinator

Whitley Penn, one of the nation’s leading audit, tax, and advisory firms, is looking for a Front Desk Coordinator to join our team!

Whitley Penn, a leading CPA and Consulting firm, is looking for a Front Desk Coordinator to join our team in Austin. The Front Desk Coordinator performs general and administrative tasks to ensure the successful daily operations of the office.  The expected hours for the position are 8:00am – 5:00pm with additional hours as required, Monday to Friday.

Whitley Penn has become one of the fastest growing public accounting firms by providing exceptional, personalized service that reaches far beyond traditional accounting. In addition to Audit and Tax solutions, we offer a wide range of Advisory and Consulting services.  We work in collaborative teams with an emphasis on an open-door policy, entrepreneurial thinking, and a well-built culture. At Whitley Penn, we learn, innovate, and achieve by sharing knowledge, embracing new ideas, and working together. We’re looking for professionals who think like owners and want to be part of shaping a high-growth firm.  

Position Details:

Title: Front Desk Coordinator

Classification: Full-time; non-exempt

Department: Administration

Location: Austin (Westlake)

Office Expectations/Hours: Fully in-office position; general work schedule is Monday – Friday, 8 hours/day between 8:00am to 5:00pm with overtime, as needed. 

What You Will Do? 

• Greet clients and guests professionally and cheerfully


• Manage and direct incoming calls


• Maintain conference room neatness and general office organization


• Monitor conference room schedule and assist with scheduling and room preparation, as needed


• Coordinate outgoing FedEx and courier packages


• Inter-office mail preparation and documentation management


• Assist with incoming/outgoing mail


• Notify the office manager when mailroom & front office supplies are needed 


• Set-up/clean-up lunch for working lunch meetings


• Miscellaneous copying and faxing


• Assist the office manager in planning office events and co-lead our fun committee


• Assist with special projects and other various duties, as assigned

What You Need to Get Here

• Minimum 2 years of experience with front office/administration


• Proficiency with Microsoft Office – Word and Excel; PowerPoint is a plus.


• Must be organized with strong attention to detail


• Ability to multitask


• Professional appearance and demeanor with a positive attitude


• Must be punctual, prompt, dependable and reliable


• Outstanding work ethic 

Why Whitley Penn? 

• Firm Paid Medical Insurance (Free Employee Only Coverage on 2 of 3 plans)


• Voluntary Dental and Vision Insurance


• 17 Annual Firm holidays, with extended breaks around July 4^th and year end


• 15 Days PTO 


• Paid Maternity and Parental Leave


• 401(k) with Profit Sharing


• Discretionary Bonus Program


• Health & Wellness Program


• Pet Insurance 

Whitley Penn is proud to be an equal opportunity workplace. We recruit, employ, train, compensate, and promote without regard to on age, race, creed, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other basis protected by applicable federal, state, or local law.  Whitley Penn is a participant in E-Verify please follow the link to review disclosure notifications: https://www.dropbox.com/s/olsr5xgsgxsntu3/E-Verify%20Notices.pdf?dl=0.  All employment is decided on the basis of qualifications, merit, and business need.

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