Job Description - Front Desk Coordinator



Front Desk Coordinator - City Dental


Mon-Thurs, 8am-4pm. No Fridays or weekends. Dental office in Charlotte, NC.


Patients consistently mention in reviews how friendly and efficient our team is.


You'll run the front desk: check patients in and out, manage the schedule, handle insurance and payments, and keep things moving. Dental experience preferred, but a strong customer service background will also be strongly considered.


You'll do:



  • Check-in/check-out and phones

  • Daily scheduling, including same-day appointments

  • Insurance verification, breakdowns, treatment plans, co-pays

  • Patient records and front office operations


You bring:



  • Dental front office experience preferred (insurance, benefit breakdowns)

  • Or: strong customer service experience, fast learner

  • Organized, friendly, comfortable multitasking


Benefits: Competitive pay, health/dental insurance, PTO + holidays, 401(k)


 




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