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Front Desk Coordinator - Katy Freeway

Job Description - Front Desk Coordinator - Katy Freeway

We are looking for a vibrant part-time Front Desk Coordinator to work with our Director at our Katy Freeway location (I-10 and Campbell Rd).


Responsibilities

  • Graciously welcome parents and students when they arrive at the office.

  • Answer the phone to take messages for the Office Manager or Director to attend to during the following day. Check email periodically for any scheduling-related emails that come in during the evenings and/or weekends; update academic coaches on time-sensitive changes to their schedules.

  • Assist the Office Manager or Director with administrative tasks, including keeping the office organized and clean and maintaining inventory of our textbooks, supplies, and snacks; ensuring that the office is tidy at the end of each day; completing light cleaning as needed (such as wiping down desks, vacuuming, emptying trash bins).

  • Update spreadsheets as needed to track student hours/attendance.

  • Check the weekly session calendar on our scheduling system to ensure no double bookings for clients or Academic Coaches. Utilize scheduling software to update Coach calendars to reflect any time-sensitive changes.

  • Assemble welcome bags/gift bags for new students and/or for special occasions such as holidays or before major tests.

  • Proctor practice ACT, SAT, and/or ISEE exams on Sunday mornings during the school year; grade and scan tests.

  • Assist with The Enrichery’s social media posts by providing photos/content as requested.

  • Create employee profiles on a Canva template for new employees to be added to our website.

  • Train new hires for the same position for other locations as needed (typically only once or twice a semester).



Requirements

  • Friendly demeanor with strong communication skills; comfortable talking to clients on the phone.

  • Exceptional time management and organizational skills.

  • Social media knowledge is preferred but not required.

  • Reliable transportation


School Year Hours:
Monday - Thursday 5:00-9:30pm
Friday - Saturday  OFF
Sunday 9:30am-6:30pm
(approx 26 hours/week)


Benefits

  • Paid training

  • Professional development workshops and opportunities

  • Referral bonuses/incentives

  • Growth opportunity - a high performer in this role is eligible for promotion into a full-time Office Manager position



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